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Privacy Statement

Introduction

Under the EU General Data protection Regulations (GDPR) we have updated the required data protection policies which have been set out in two parts.

Part 1 contains details about our company, your rights, our data collection and use of your personal data.
Part 2 sets out the policies we follow regarding the privacy of individuals’ details and how we collect information from our website.

Part 1

Who we are

We are Cheshire Woodlands Limited, a company registered in England, company registration number 8776536. The registered office of Cheshire Woodlands Limited is 9 Lowe Street, Macclesfield, Cheshire, SK11 7NJ.

For the purposes of EU General Data Protection Regulations (GDPR), Cheshire Woodlands Limited is registered with the Information Commissioner's Office (England), www.ico.org.uk as follows:
Registration Number Z9068731
Registration date 22 June 2017

The Data Controller is Cheshire Woodlands Limited
The Data Controller can be contacted at admin@cheshire-woodlands.co.uk

What are your rights

If at any point you believe the information we process on you is incorrect, you can request to see this information and have it updated or erased by contacting us at admin@cheshire-woodlands.co.uk. You also have the right to object to the processing of your personal data and you have the right to withdraw your consent to the processing at any time.

Unless otherwise agreed with you, we will only collect personal data such as contact details which include your name, address, email address, phone number and job title. Our personal data does not include any sensitive personal data.

If you wish to make a complaint about how we handle or have handled your data, you can contact our Data Controller who will investigate the matter.

If you are not satisfied with the results of our investigation or you believe we are not processing your data in accordance with the EU General Data Protection Regulation law, you can put your complaint in writing to the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Data collection

We need to know your personal data in order to provide you with our services and to claim our right to be paid in return for our services. We also use your data to provide you with regular newsletter and to update you on our services.

If you do not provide us with your personal details, we will unable to provide the services you have requested. We will not collect any personal data that is not needed for the services we offer.

Use of personal data

We will provide you with information about our services such as the training workshops, and we will update you with activities or events via newsletters.

No third parties have access to your personal data unless there is a legal obligation for us to provide them with this data.

Cheshire Woodlands Limited will take sensible steps to ensure your personal data is processed securely and fairly.

How long we keep your personal data

Once you have consented to a subscription and/or marketing, e.g. updates of our services and training courses, any information we use for this purpose will be kept on our records and processed until you notify us that you no longer wish to receive information from us.

Also once you have contacted us by email or through ‘Get a Quote’ on our website, your data will be kept on our records and processed until you notify us that you no longer wish us to hold your data by contacting us on admin@cheshire-woodlands.co.uk.

Sharing your personal data

Your personal data is only visible to Cheshire Woodlands staff members including the administrator/s and an IT specialist who maintains our database software.

Personal data shall not be transferred to countries or territories outside the European Economic Area unless that the country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal date. Personal date will be placed on systems complying with measures giving equivalent protection of personal rights either through international agreements or contracts approved by the European Economic Area.

Part 2

At Cheshire Woodlands Limited we focus on implementing fair and reasonable information processes and procedures that are designed to protect your privacy. If you have any questions regarding your personal data or would like further information about your data, you can contact us on by email at admin@cheshire-woodlands.co.uk
Data collection

We collect personal identifiable information (User Data) that is voluntarily provided by email and by visitors requesting a quote through ‘Services’ and our ‘Get a Quote’ section on our Cheshire Woodlands website. This data includes title, name, position, address, email address, telephone and/ or mobile numbers, project title and project address.

It is Cheshire Woodlands policy to limit the information collected to only the minimum information required to complete a quote booking form, but should you require our services after filling in the ‘Get a Quote’ form, information will accumulate regarding your project.

Your personal data is kept in secured files which cannot be accessed without passwords. The computer on which your personal data is kept is carefully firewalled and we take reasonable and responsible measures to keep the software up to date and free from known security problems.

How to see your personal data

To see your personal data or have your personal details changed, you can contact admin@cheshire-woodlands.co.uk. The administrator, on request, will email you the details we have on our system, and/or make any amendments to your personal details if requested.

Who else can see your data

All personal data is sorted by Cheshire Woodlands and only visible to Cheshire Woodlands staff and website administrators.

Use of user data

User data obtained via the website is used only for the internal business purposes of Cheshire Woodlands Limited and in connection with a visitor’s request. This data is not shared with others for unrelated purposes. Except for instances where visitors explicitly choose to receive specific information or marketing materials, Cheshire Woodlands will not use personal data collected from our website to distribute marketing or information materials.

Cheshire Woodlands policy is to avoid excessive or irrelevant collection of data. If a visitor believes the site has collected excessive information, we encourage the visitor to contact us at admin@cheshire-woodlands.co.uk to raise any concerns.

Third Parties

It is Cheshire Woodlands policy only to disclose User Data to third parties under the following circumstances:

     • When explicitly requested by a site visitor to disclose their data
     • When required to facilitate workshops and/or conferences hosted by a third party
     • When required to deliver reference materials or publications requested by a site visitor
     • When required to meet any other requests made by a site visitor

Cheshire Woodlands Limited may share personal data with federal, state and local government entities if required.

The Cheshire Woodlands website does not collect personal information for circulation or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.


Use of cookies

Like most websites, we use cookies to make our website work and help enhance your experience when visiting us. Cookies are small text files that are stored by your browser (e.g. Internet Explorer, Firefox or Safari) on your computer or mobile phone. They allow websites to store user preferences. You can think of cookies as providing a ‘memory’ for the website, enabling it to recognise a user and respond appropriately.

Find out more about cookies on the Cheshire Woodlands website http://www.cheshire-woodlands.co.uk/cms/cookies

Information generated by the use of cookies may be compiled into an aggregate form so that no individual can be identified.

A visitor may choose not to receive a cookie file by enabling a web browser to refuse cookies. The procedure for refusal of cookies may vary for different software products. Please check with your internet software supplier if you wish to refuse cookies. For more information about cookies, please see the Information Commissioner’s website at www.ico.org.uk

Data collected through cookies will not be kept longer than necessary to fulfil the purposes mentioned above. However, please be aware that other websites linked to our website may have different policies regarding the use of cookies.

All Cheshire Woodlands servers and computer systems are protected from outside intrusions. As a result, all data collected through the use of cookies will be protected from unauthorised access.

Other data logs

In common with other providers of Internet services, we keep logs of all access to our systems. These are used to analyse performance, identify problems and detect any security breach. They generally identify only connecting computers rather than the individuals operating them.

System logs are only accessible to system administrators. They are rotated and are generally not kept for more than a month, unless there is a specific problem which requires further analysis. The results of statistical analysis of logs may be kept indefinitely. t may occasionally be necessary to pass log extracts. When this is done, any data which might identify individuals are anonymised. Support personnel may be outside the European Economic Area.

In the event of attempted or successful security breaches, relevant log extracts will be passed to the ISP of the computer concerned and to the authorities. In attempting to circumvent our security, you will be deemed to have given your consent to us passing logs relating to this action to third parties that may be outside of the European Economic Area.

Third Party Links

Our website may link to other websites that may not operate under Cheshire Woodlands privacy practices. When visitors link to other websites, Cheshire Woodlands privacy practices no longer apply. We encourage visitors to review each site’s policy before disclosing any personal data.

Consent

By continuing to use the Cheshire Woodlands website and by providing any personal data to us via our website or email addresses provided on our website, visitors are consenting to our use of their personal date as set out in this Privacy Policy statement. Please do not send us any personal data if you do not want that information to be used in this manner.

Modification

Cheshire Woodlands Limited reserves the right to modify or amend the Privacy Policy statement at any time. The effective data will be displayed at the beginning of this statement.

To keep visitors informed, Cheshire Woodlands will notify users of any changes made to the Privacy Policy by prominently displaying a link to our website homepage to the updated Privacy Policy.